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When will I receive my tickets?

Your E-tickets will be sent out to you two weeks before you’re due to visit us.

If you have selected to receive your Golden Tickets via post, available during checkout, these should arrive with you 1 week before your event. In the unfortunate event that they don’t arrive you will be able to collect them from Customer Services on the day.

Individual & Family Tickets
Book Tickets to THE POLAR EXPRESS Train Ride.
Book Tickets
Groups (20+)
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